mtt.tickettransaction.comMyTicketTracker.com - Sign In

MyTicketTracker Website Language English (United States) Français (France) Deutsch (Deutschland) Português (Brasil) Español (México) Sign In Track Your Order We're sorry - we're having trouble loading login. We have detected that your JavaScript is disabled. To log in please enable JavaScript by changing your browser options and refresh this page. If you need assistance, just give us a call at (866) 856-6228. We're here to help! We're sorry - we're having trouble loading login. Your browser is currently blocking cookies that are needed to access login. Please unblock your cookies for all sites or allow cookies from mtt.tickettransaction.com and refresh this page. If you need assistance, just give us a call at (866) 856-6228. We're here to help! Just want to check your order status? Track my Order Email PIN Where do I find my PIN? View My Tickets Welcome to our Help Center Find my PIN Where do I find my PIN? Can I change the email address on my order? View All → Get my Tickets It's asking me to print my tickets. Can't I just show my tickets on my phone? How do I print my tickets? -- View All → About Shipped Tickets My tickets are being shipped. Will I need to sign for my tickets? I need to change my shipping address. How can I do that? View All → About my Event My event was cancelled. What do I do now? I can’t go to this event anymore. What can I do? View All → Frequently Asked Questions Find my PIN Where do I find my PIN? Your 8-digit PIN can be found in your receipt email. We assigned it, so don't worry if you don't remember creating one. Can I change the email address on my order? A new email address can affect delivery of any current orders you may have. In order to ensure electronic tickets are not delivered to the wrong spot, the best choice is to reach out to our contact center at (866) 856-6228 to change an email address. Get my Tickets It's asking me to print my tickets. Can't I just show my tickets on my phone? If your tickets are not marked mobile entry, then we can't guarantee the venue will be able to scan the barcodes unless they are printed. How do I print my tickets? For a full walkthrough on how to print your tickets please watch the video below. -- I'm not at home or near a printer. How can I get my tickets printed? There are many options. A local library or a hotel business center are good choices. Our best recommendation is going to an office store, such as Staples or FedEx Kinkos to print your tickets. It says my tickets are ready, but I can't get them to appear! What can I do? Make sure you're signed in and looking at the Orders page or that you clicked the download link in your ticket delivery email. Tickets aren't available from the Track Order feature to ensure your tickets stay secure. Try both the 'View and Print' and 'Download and Print' buttons. Disable your pop-up blocker. Make sure Adobe Acrobat Reader is installed and up-to-date, especially if you receive an error saying the PDF is invalid. I see my tickets, but what can I do to make them print? If you've already checked the printer connection and power source, restarted the machine, and ensured that you have ink and paper in the printer, then you may be experiencing a larger issue. Make sure Adobe Acrobat Reader is installed and up-to-date. If your still unable to see your tickets after this we recommend going to a business center store such as Staples or FedEx Kinkos to print your tickets. I'm worried if I look at my tickets now, it won't let me print them later. Can I only do it once? Once uploaded, your tickets remain available until your event. You can print or view them as many times as you'd like, whenever is convenient for you. I don't know if I have Adobe Acrobat. How can I get it? Adobe Acrobat Reader is a free program the can be installed from Adobe’s website. What is a QR code? A QR Code is a two-dimensional barcode that is readable by smartphones. So, if you see a barcode like the one below this means your tickets will need to be displayed on a smartphone for entry into your event. It says my tickets are mobile entry. Can't I just print them? If your tickets are mobile entry, then we can't guarantee the venue will be able to scan the QR codes unless they are displayed on a mobile phone. Plan ahead and make sure your smartphone is fully charged. How do I get my tickets that were electronically transferred to me? With electronic transfer, your ticket seller will be transferring the tickets into your possession using the name, email address, and phone number provided at the time of purchase. Your ticket seller will be sending you an email containing instructions on how to retrieve your tickets prior to the event. You will NOT print your tickets, but rather display them on your mobile device to gain entry to your event. We recommend that you download the specified app and create an account so you are prepared to accept the transfer as soon as the tickets are made available. Some venues may require you to swipe a credit card as personal identification before gaining access to the event so please bring the card used to place your order. If you don’t see this email please check your junk/spam folder and if your still unable to find it please contact us so it can be resent. For a full walk through please watch the video below. About my Tickets Can you help us get more tickets? Tickets are only guaranteed together if they're part of the same order. Once signed in, next to your order you will find a link to quickly shop for additional tickets to the same event! I'm worried I lost my tickets. Can I get them resent? eTickets can be reprinted any time. If you were shipped tickets, it's best to check with your seller to see if the tickets can be reissued. Unfortunately, this is not always possible and once delivered we are not responsible for lost or stolen tickets. If you purchased insurance, check with Allianz Global Assistance at 888.799.2832 as this may be covered. What do I do if I received the wrong tickets? We're sorry to hear that and would like to help. Please take a moment to check if your concern is covered by one of the next four common questions. Our contact center can be reached at (866) 856-6228 . Why is there a different name on my tickets? It's normal to see a different name on your tickets. Don't worry, this is fine. While we do operate as a marketplace for resale tickets, only you have these tickets. What's most important is that the barcode can be scanned. Why is there a different price on my tickets? Tickets sold on our website are sold at market value, i.e. how much the tickets were worth at that time. This can be different than the face value printed on the ticket. Many tickets increase in price as the event nears and tickets become harder to find. Why aren't my seats side by side? Many theaters are set up so that the odd-numbered seats are on one side of the room and the even-numbered seats are on the other. For example, seats 12 and 14 are side by side. Why is there a different date on my tickets? This can happen sometimes. Do you know if your event was rescheduled, perhaps even before you bought the tickets? Tickets for the originally announced date are not reissued with the updated information. These tickets are still valid. About Shipped Tickets My tickets are being shipped. Will I need to sign for my tickets? Most of the time, a signature is required on delivery. If you're not there, FedEx will leave a door tag with instructions. They may redeliver the following day or hold at a local business for pick-up. I need to change my shipping address. How can I do that? We provide your seller with your preferred shipping address the moment you order. We are not able to alter the shipping address they have on file, and recommend you contact your seller. They will accommodate if they are able. Why are my tickets shipping to Connecticut? I don't live there! Did you ask for shipping to a PO Box? Our sellers use FedEx for shipping services, and FedEx is...